Automate billing to support rapid growth

Diabolocom is a cloud-based customer interaction management platform that charges for its services on a per usage and subscription basis.

Challenge

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The company was struggling to publish new offers and needed to standardize and automate its billing process in order to be able to cope with its rapid growth.

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Solution

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• Implementation of personalized mediation and automated billing
• Customized invoice templates including details of uses
• Customer station management with automatic cash receipts and lettering
• Integration with accounting software

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Benefits

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• Implemented in less than a month
• Billing time reduced to less than one day per month
• Reduction of one FTE
• Reducing revenue leaks